Please allow 3 to 7 working days for the processing and shipping of your order.
Delivery may take longer than the period set out above from time to time, and is dependent on the following: whether the delivery address is situated in a Major Centre or Regional area (as determined by the courier company), accuracy of order details provided by the online purchaser including contact and delivery information.
Delivery takes place between the hours of 8am to 5pm, Monday to Friday, excluding public holidays.
It is the receiver's responsibility to check that the parcel is received in good order. If the parcel / packaging appears to be damaged or tampered with in any way the waybill should be endorsed accordingly before the receiver signs for it, and Vape Era should be informed within 24 hours of the delivery being effected by email to: info@vapeera.co.za or by telephone to 083 261 5312.
Due to the nature of the products, being consumables, no returns will be accepted.
If the parcel / packaging appears to be damaged or tampered with in any way the waybill should be endorsed accordingly before the receiver signs for it, and Vape Era should be informed within 24 hours of the delivery being effected by email to: info@vapeera.co.za or by telephone to 083 261 5312.